Terms of service
Last Updated: 11 Feb 2026
OVERVIEW
Welcome to Perfume House AE (perfumehouse.ae). The terms “we”, “us” and “our” refer to Perfume House AE. Perfume House AE operates this website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated online shopping experience (the “Services”).
Perfume House AE is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using perfumehouse.ae, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in the United Arab Emirates, and you have given consent for any minor dependents to use the Services under your supervision.
To use our Services or place an order on perfumehouse.ae, you may be required to provide accurate billing, shipping, and payment information. You represent that all information provided is correct, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or sell your account to another party.
SECTION 2 – OUR PRODUCTS
We strive to display product descriptions, images, and details as accurately as possible. However, product appearance, packaging, and colors may vary depending on your device screen settings.
We do not guarantee that products will meet individual expectations beyond the specifications described.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order on perfumehouse.ae, you are making an offer to purchase. Orders are subject to acceptance and confirmation by Perfume House AE.
We reserve the right to cancel or refuse any order at our discretion. If changes or cancellations occur, we will notify you using the contact details provided at checkout.
Returns and exchanges are governed solely by our Refund Policy [LINK].
All purchases are for personal use only and not for resale or export without written consent.
SECTION 4 – PRICES AND BILLING
All prices listed on perfumehouse.ae are in AED (United Arab Emirates Dirhams) unless otherwise stated.
Prices are subject to change without notice. Posted prices do not include delivery charges, customs duties (if applicable), or VAT unless explicitly stated.
You agree to provide accurate payment details and authorize us to charge your selected payment method for the total order amount, including VAT and delivery fees.
You represent that:
-
You are authorized to use the payment method provided.
-
All payment information submitted is accurate and complete.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times provided on perfumehouse.ae are estimates only and are not guaranteed.
Perfume House AE is not liable for delays caused by courier services, customs clearance, or events beyond our control.
Risk of loss and title transfer to you upon delivery to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on perfumehouse.ae including logos, product descriptions, images, graphics, videos, text, and branding are the intellectual property of Perfume House AE or its licensors.
You may not reproduce, distribute, copy, modify, or exploit any content without prior written consent.
All trademarks and service marks remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” and “as available” without warranties.
We are not responsible for third-party tools or services accessed through our website.
SECTION 8 – THIRD-PARTY LINKS
perfumehouse.ae may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
You access such websites at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Perfume House AE is powered by Shopify. All transactions made through perfumehouse.ae are solely between you and Perfume House AE.
Shopify is not responsible for any disputes, damages, or claims related to purchases made from our store.
SECTION 10 – PRIVACY POLICY
Your use of perfumehouse.ae is subject to our Privacy Policy [LINK].
Certain data may also be processed by Shopify as part of hosting and transaction services. Please review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy/app-users
SECTION 11 – FEEDBACK
If you submit reviews, comments, or suggestions, you grant Perfume House AE a perpetual, royalty-free right to use such content for promotional or commercial purposes.
We reserve the right to remove inappropriate or unlawful content.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors in product descriptions, pricing, or availability at any time without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use perfumehouse.ae for unlawful purposes, fraudulent activities, intellectual property violations, or transmitting harmful software.
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to our Services at any time without notice if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by UAE law, Perfume House AE shall not be liable for indirect, incidental, or consequential damages resulting from the use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Perfume House AE and its affiliates from claims arising from your breach of these Terms or misuse of our Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed invalid, the remaining provisions remain enforceable.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Perfume House AE regarding your use of perfumehouse.ae.
SECTION 20 – ASSIGNMENT
We may transfer our rights and obligations under these Terms without notice. You may not assign your rights without our written consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time by posting revisions on perfumehouse.ae. Continued use of the website constitutes acceptance of updated Terms.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Perfume House
Operated by Ndigital LLC
Website: https://perfumehouse.ae
Email: info@perfumehouse.ae
Business Address: Second Floor, Block A,
Sharjah Media City,
Sharjah, United Arab Emirates